Google yesterday announced that it has introduced ‘Google Certified Shops’ to the UK, which assures shoppers of the customer service standards they can expect from participating retailers.
Google Certified Shops helps consumers find online merchants that offer a consistently great customer experience, including excellent service and reliable dispatch.Qualifying retailers display the Google Certified Shops badge on their site, letting visitors know that they can trust that store.
When a shopper hovers over the badge, they’ll see helpful performance metrics, plus information about free purchase protection from Google. If a shopper has an issue with a Google Certified Shop protected purchase, we’ll be there to help, including protecting eligible orders for up to £1,000.
See on econsultancy.com